The organizers are scholars who study several aspects of the design, adoption, and impact of public sector digitalization:
Suzan Boztepe is Senior Lecturer in the Department of Computer Science and Media Technology at Malmö University, Sweden. Her research interests include design as a driver of social and organizational change, generating economic and user value by design, service and policy design, and the strategic impact of design in organizations. She is the co-editor (Bloomsbury, 2017) of John Heskett’s posthumous book, Design and the Creation of Value.
Jörn Christiansson is Associate Professor in Interaction Design at the Digital Design Department, IT University of Copenhagen, Denmark. He is currently PI in a Nordic research project with the title CAPE – Civic Agency in Public E-service innovation (financed by NordForsk). His research focus is on co-design and participatory design, particularly exploring design approaches for civic engagement and empowerment of digitally vulnerable user groups in public sector digitalization.
Mareike Glöss is Senior Lecturer in the Department of Computer Science and Media Technology at Malmö University, Sweden. In her research, she explores experiential aspects of technology. Most recently she concluded a two-year project on citizens’ perspectives on the smart city.
Erik Grönvall is Associate Professor in the Digital Design Department, IT University of Copenhagen, Denmark. He is the Head of the Co-Design Group at ITU, and his research is found mainly within the HCI and CSCW research domains. Erik researches the role technology has in everyday life, the notion of participation, how people appropriate technology, and how technology can be designed to better align with the capabilities and needs of diverse users and/or organizations.
Per Linde is Senior Lecturer and design researcher at the School of Arts and Communication at Malmö University, Sweden. He is the Head of the Design Unit, and his research has been grounded in participatory design while addressing different domains such as IoT, smart cities, and place-specific computing. In recent years, a specific focus of his research has been on technology’s role and effect on different governance models.